We at Merdukan (hereinafter also referred to as “we”, “us”, “our”) understand our users and customers (hereinafter also referred to as “you”, “your”) concern and care about regarding collection, usage, sharing and disclosure of personal information. We take your privacy seriously.
By accessing the Site, App and/or providing personal data to Merdukan, you hereby acknowledge that you have read this Policy and give your consent to the collection, use and disclosure of your personal data by Merdukan in accordance with this Policy.
If you do not consent to the terms of this Policy, please do not access the Site, App or provide your personal data to Merdukan. Moreover, if you are under 18 years of age, please do not use the Site or App, or attempt to register an Account or send any personal data about yourself to us. We at Merdukan do not knowingly collect or solicit personal data from those below the age of 18.
Data Collection – Personal & Non-Personal Information
To fulfill your order, we need your personal information.
Your personal information that we may collect depends on your usage and includes, but is not limited to, when users visit our Site, use our app, fill out a form, communicate to use via email, phone or any other channel or platform, and in connection with other activities, services, features or resources we make available on Merdukan.
Users may be asked for, based upon relevance, name, gender, email address, residential address, contact number and other details. You may, however, visit Merdukan anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us.
You may also refuse to supply personally identification information, except that it may prevent them from engaging in certain website related activities.
Non-Personal Information: Along with your personal information, Merdukan collects data that is sent automatically by your web browser, computer, mobile or tablet device. This may or may not include your IP address, the address of the specific web page or pages you visited, information about the device you are using, date and time of your visit, and other information. Please check the settings of your browser and/or device if you want to know what data is automatically sent or if you wish to change your settings. Kindly peruse the section on “Cookies” below for more information on automatically collection information.
If you wish to access, amend, or update your personal details, you may do so at any time by accessing your Account settings through the Site or App. You may also contact us at contact@Merdukan.pk. You are responsible for providing us with correct and updated information and ensuring the security of your password at all times.
Data collection rests on the premise that it allows us to fulfill your order and improve our products and services, personalize it based upon your needs and preferences and enhance user experience (UX).
We do not sell, rent or share your personal data with any third party. The only time that your data may be disclosed to a third party would be:
- To help our partner, affiliate or subsidiary in order fulfillment
- To credit card and payment processing companies
- For order fulfillment to our technology, marketing & logistics service providers
- To agents, subcontractors and service providers acting on behalf of Merdukan
- In compliance with the law, statute, regulation, government order, etc.
We may also, from time to time, collaborate with our partners, affiliates, and third-parties for joint marketing and promotional activities including, but not limited to, campaigns, contents, special deals, etc. We may be required to share your information in such collaborations.
Data collection, storage and processing practices and security measures are in place to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data entered on Merdukan.
Links to Other Sites
Merdukan may provide links to other sites that may be of relevance and interest to you. We have no control over, and are not responsible for the privacy practices or the content of such Linked Sites, and you hereby waive any claim against us with respect to the Linked Sites.
Cookies are miniature text files that help our server to recognize your computer as a unique visitor whenever you visit certain pages on Merdukan. Your Internet Protocol (IP) Address saves time and unnecessary clicks and helps us improve User Experience (UX).
Cookies are never used to obtain information about any user, such as for targeted advertising purposes. You can set your browser settings and not accept any cookies; but that would restrict Merdukan’s effectiveness. We assure our customers that none of our cookies contain any private or personal details and are virus free.
Your usage of Merdukan implies that you are solely responsible for ensuring the security of your personal information, such as username and password, and indemnify Merdukan of all responsibility for any misuse of the abovementioned unless when it is due to Merdukan’s mistake or oversight.